Adult support form

Share what happened.

This is a one-way support channel. It does not ask for a name or reply address. Include only what support needs.

What would you like to share?

Crash or freeze
The app closed, stopped, or would not respond.

Something isn't working
A feature did not behave as expected.

General feedback
Share an observation about the experience.

Feature request
Describe an idea that could help families.

Message

Do not include names, faces, addresses, school details, schedules, or other information support does not need. 0 / 4,000

Screenshots (optional)Up to three images, 4 MB each and 10 MB total after sanitizing. Review and cover visible details before sending.

Include limited technical details
Browser/OS family, viewport size, orientation, and submission time. No stable identifier or application logs.I am a parent, guardian, or other adult user.
I reviewed my message and screenshots and removed information support does not need.

After submission, this browser keeps only the category, date, reference number, and deletion credential. The message and screenshots are not kept in the browser form.

Feedback sent

Keep this reference number:

The report can be removed early from Sent Reports below. This form does not promise or enable a reply.

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Sent Reports

Only receipts appear here—not messages or screenshots. Clearing browser data removes these deletion credentials.

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